Author Topic: Hi, I have a problem saving my license key?  (Read 1246 times)

userhello

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Hi, I have a problem saving my license key?
« on: March 25, 2016, 02:51:14 AM »
Hello, I'm a new registered user. So far I like Crocotile 3d, but I ran into a problem.

When running the application, the about window is open. I type the email and license, and click apply, but nothing happens. After that I clicked continue and tried the application. I can save a file and export, but every time I reopen the application, it requests the email and license. Very annoying, is there a fix for this?

The directory I put the application is -> crocotile3d

Other than that I did not do anything.

Alex

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Re: Hi, I have a problem saving my license key?
« Reply #1 on: March 25, 2016, 03:58:39 AM »
Which operating system are you running it on?

userhello

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Re: Hi, I have a problem saving my license key?
« Reply #2 on: March 25, 2016, 04:15:25 PM »
Windows 7 Professional

Alex

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Re: Hi, I have a problem saving my license key?
« Reply #3 on: March 25, 2016, 05:30:07 PM »
Alright, that's strange.
I've emailed you with some info/instructions.
Let me know if it solves the issue.

Alex

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Re: Hi, I have a problem saving my license key?
« Reply #4 on: March 25, 2016, 11:45:00 PM »
In-case anyone else runs into this issue, it was related to file permissions of the directory crocotile3d was placed in. Crocotile3d needs to be allowed to create files within the directory, otherwise settings and other configurations won't save properly.