Author Topic: Crocotile 3D on Windows 7 (32bits)  (Read 1278 times)

Giromancy

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Crocotile 3D on Windows 7 (32bits)
« on: January 05, 2016, 03:49:40 PM »
Hi, i have a problem trying to run C3D on another pc:

This is what happens when i run the .exe on Windows 7 (32bits)


White empty screen and the Tileset window empty.
I tried to run the .exe as Administrator, change the compatibility bu it wont work.

I have installed C3D in another pc with Windows 7 (64bits) and it works without any problem.
So, im not sure if i have to update something, or if i have to install any libs for 32bits.

By last, i have another question, i purchased a keycode for C3D, and i want to know if there´s no problem to use the same keycode that i purchased, on another pc.

Sorry for my English and thanks in advanced  :)
« Last Edit: January 05, 2016, 03:52:38 PM by Giromancy »

Alex

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Re: Crocotile 3D on Windows 7 (32bits)
« Reply #1 on: January 05, 2016, 04:20:38 PM »
My first guess is maybe there's some incompatibility with the drivers on the machine.. maybe the graphics card? I sent you a pm with some instructions for you to try. Maybe also check if the graphics card drivers are up to date.
As for using the key on other computers, that is fine as long as it is the same keyholder that uses that computer.

Giromancy

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Re: Crocotile 3D on Windows 7 (32bits)
« Reply #2 on: January 06, 2016, 04:15:47 PM »
Thanks for your help Alex, we already solved this issue by pm, so you can locked this trhead if you want.

For anybody else to know, the problem was that my graphic card was too old (onboard graphic card)
and does not support ¨webgl¨.